As a VET Student Loan is an agreement between you and the Commonwealth Government, to apply for a VET Student loan:
- You must meet all eligibility requirements for the loan
- H&H will advise the Commonwealth that you wish to apply, if you are accepted into the Diploma course,
- The Commonwealth will then email your log on details and password to access the online loan application
- You will need to provide your valid Tax File Number (TFN) during your application. If you don’t have a TFN, you can apply at most Australia Post outlets. A valid Tax File Number means that the details you provide to H&H must match those held with the Australian Tax Office. If you provide an invalid Tax File Number, you will not be able to access a VET Student Loan for your tuition fees.
- Your loan application is not the same as your enrolment with H&H. The Commonwealth Government requires that there is a two-day cooling off period between your enrolment and applying for a loan.
- The course you apply for will have a census day, which is the last day you can apply for a loan for the fees for that period, so make sure you complete your application on time.
You must ensure that you understand the terms and conditions before you make a commitment. You must read the VET Student Loan information available on StudyAssist, the Commonwealth Department of Education website for students and consider seeking independent financial advice.
During your study, you may be contacted again by the Government to confirm your engagement and progression in your course and confirm that you wish to continue to use your VET Student Loan to pay your tuition fees for the course. It is important that you advise H&H if any of your personal or contact details change during your study. Further information regarding the VET Student Loan engagement and progression process is available on the Commonwealth Department of Education website. If you fail to complete the engagement and progression process, you will be unable to continue access to a VET Student Loan for your tuition fees.
There are no age restrictions to apply for a VET Student Loan. If you are under 18, you must complete one of the following requirements:
- Your parent or guardian must sign the Commonwealth’s parental consent form for your loan. This is available from your college or on the Commonwealth Department of Education website. You must provide this form to your college before you can apply for a loan. OR
- If you are independent and are receiving Youth Allowance on that basis, you must provide your Centrelink Income Statement noting your independent assessment.
Your parent or guardian will not be responsible for making loan repayments and it will not affect their credit rating.
Student Entry Procedure
All students wishing to apply for a Commonwealth VET Student Loan must be assessed for academic suitability to undertake a high level VET qualification. This is to ensure that you have the skills and knowledge to succeed in your course.
Academic assessment is in addition to any other entry requirements, or other additional selection criteria for your course. Refer to the VET Student Loans Student Entry Procedure.
To be assessed as academically suitable, you must either:
- Provide a copy of your senior secondary certificate of education (that has been awarded by an Australian authority or agency), or
- Provide evidence of attainment of an Australian Qualification Framework qualification at certificate 4 or above. You may provide a transcript from your previous provider or a transcript from the national USI register (for qualifications attained from 2015), or
- Undertake an approved literacy and numeracy assessment and be competent at Exit Level 3 or above in reading and numeracy. We college will assist you through the process to undertake this assessment if required. You will not be charged any money for this.
- If you have completed previous studies, you could be eligible for reduced fees. You should let H&H know immediately if you have experience in the area you are studying and think you may qualify for RPL (Recognition of Prior Learning). You can also discuss this with a trainer prior to enrolling. Refer to the Credit Transfer Policy.
How will my Course Fees be Charged?
- Fees for courses eligible for VET Student Loans are charged by Units of competency within a block. Your course will have at least three blocks and your payments will be spread across the duration of your course. Each block has a census day, set at no less than 20% into the block. Refer to the attached Schedule of VET Tuition Fees for more information.
- You will be sent an Invoice Notice 14 days before each census day, indicating your fees and census dates. Your debt is incurred on the day after the census day. After a census day has passed, H&H will also send you a Commonwealth Assistance Notice (CAN) for that block. The CAN will provide you with information about your debt, including the loan fee if applicable. If you believe your CAN is incorrect, you should contact the college immediately.
- There is a gap between the course fee and the loan cap that the Commonwealth will allow for your course. You will be advised of this when you enquire, and also about other payment options that are available. You can apply for a payment plan and pay any gap fee prior to the census date in order to finalise your payment for that block.
- Please note that a 20% loan fee will apply for full fee paying students.
How do I Pay Back the Loan?
- You repay your loan through the tax system when your income is above the minimum repayment threshold. Repayment thresholds are adjusted each year to reflect changes in average weekly earnings. The minimum repayment income threshold for 2017-18 is $55,874.
- A VET Student Loan is a personal debt that can affect your credit rating and have wage and tax repayment implications. From 1 July 2017, all existing and future debtors from any Commonwealth student loan program who move overseas must make compulsory HELP repayments. If you are living overseas and earning an income that exceeds the minimum repayment threshold, you will be required to make compulsory repayments towards your debt. Please refer to the ATO website for more information.
For a summary of the important information you need to know, read or download go to the Commonwealth Study Assist website.
Rights and Responsibilities
If you are considering applying for a VET Student Loan, you should familiarise yourself with your obligations by reading the VET Student Loan information booklet.
Further information is available at:
To ensure fair treatment for students, H&H has policies on a range of issues including student selection, entry requirements, assessment and equal opportunity.
Grievance procedures for academic and non-academic matters
- H&H undertakes to deal with complaints and grievances in a timely manner. You are entitled to raise concerns about your academic results or appeal a result. Further information can be found on the Student Rights and Responsibilities Policy.
- You may further raise a concern or grievance about harassment, vilification, discrimination, misuse of personal information, financial matters, course applications or any other matter of concern to you.
- Complaints to H&H are managed in accordance with Complaint Management Policy.
- In the first instance, you could speak with a trainer or Team Leader. They may be able to resolve your complaint or provide you with a Suggestion or Complaints Form. Otherwise, you can make a complaint by submitting the Complaint Form to the General Manager.
If you are still not satisfied with the outcome and your complaint is specifically related to a VET FEE-HELP or VET Student Loan, you can contact the NSW VET Student Loans Ombudsman on 1300 362 072.
Withdrawals and Refunds
If you choose to withdraw, you may be entitled to a refund of any up-front payment you’ve made, or re-credit of your loan balance if you have taken a Commonwealth loan.
You must withdraw in writing by completing the appropriate withdrawal form:
The loan amount you incur will depend on the timing of your withdrawal. There are no penalties if you withdraw on or before the census day. However, once a census day has passed, the loan amount for the Unit of Study is incurred.
In some special circumstances, you may apply to have your debt reversed.
Students also have the right to apply for a review of a decision not to re-credit a loan balance. See the VET Student Loans Review Procedures.
If H&H ceases to provide a course in which you are enrolled, H&H will ensure that you are offered enrolment in a similar course of study.
Alternatively, H&H will:
When you enrol at H&H the collection, storage, use and disclosure of any personal information you provide are protected by legislation.